The present general conditions of sale govern all orders placed on the colisnpai.com merchant website, owned by the company SASU LOSTAND FOUND and located at the address: 67 Avenue de Verdun 77470 Trilport.

Article 1: Scope of application

The present conditions apply to all orders placed on the colisnpai.com website. By placing an order on this site, you fully and unreservedly accept these terms and conditions of sale.

Article 2 : Prices

The prices indicated for our products are in euros and include taxes as well as processing and shipping costs for Metropolitan France, mentioned at the final stage of the shopping cart. For deliveries outside France, the costs will be calculated according to the postal rates in force at the time the order is placed.

Our prices are guaranteed at the time of purchase and cannot be modified for orders already placed.

Article 3 : Orders

To place an order, you must identify yourself with your e-mail address and password. Validating your order implies your unreserved acceptance of these terms and conditions of sale.

Once you have accepted the terms and conditions, you will be asked to choose your method of payment. The order is considered finalized once payment has been made on the site.

The seller reserves the right to cancel any order in the event of a dispute relating to a previous payment.

Article 4 : Availability

Our product offers and prices are valid as long as they are visible on the site. If a product is unavailable after your order has been confirmed, we will inform you and refund you if necessary.

Article 5 : Payment

Credit card payments are debited at the time of ordering. In the event of late payment, interest will be charged.

Article 6 : Delivery

Products will be delivered in metropolitan France and abroad by post within 2 to 5 working days. The transfer of ownership and the associated risks are transferred to the buyer after payment.

DPD delivery within 2 to 5 working days.

Article 7 : Product conformity

In the event of defective or non-conforming products, we will exchange or refund within 14 days of delivery, subject to the conditions set out. except for npai parcel orders, as we do not know what is in the parcels purchased.

Article 8 : Warranty

The legal warranty applies for two years from delivery. Some products may benefit from a manufacturer's warranty. except for npai package orders as we do not know what is in the packages purchased.

Article 9 : Right of withdrawal

You have 14 days to exercise your right of withdrawal without justification, except for purchases made from partners and npai parcels per kg (no refund for npai parcels).

to be reimbursed, send a registered letter of retraction within 14 days to

Lost and Found

36 rue Pascal

77100 Meaux

email and sms requests are not accepted

Article 10 : Liability

The seller is not responsible for any failure to comply with the laws of the country of delivery. It is your responsibility to check local regulations.

Article 11 : Intellectual property

The intellectual property of the site and its content is the exclusive property of the seller.

Article 12: Confidentiality - Data protection

Your personal data is processed in accordance with the law. You have a right of access and rectification.

Article 13 : Jurisdiction / Disputes

The contract is subject to French law. In the event of a dispute, you may choose the competent jurisdiction.